Shipping Policy – Beef Heroes
At Beef Heroes, we are committed to delivering your orders safely, quickly, and in perfect condition.
1. Shipping Methods
We offer multiple shipping options to suit your needs:
- Instant / Express Delivery: Recommended for frozen products and perishable items to ensure quality and freshness.
- Same-Day Delivery: Available in select areas. Please note there is a risk of thawing for frozen products.
2. Shipping Areas
We currently deliver to [insert service areas or regions]. Delivery availability depends on your location and selected shipping method.
3. Delivery Time
- Instant/Express: Typically delivered within the same day or next day, depending on your location.
- Standard/Sameday: Delivery time may vary and may result in thawing of frozen items.
4. Order Processing
Orders are processed within [insert hours, e.g., 24 hours] after payment confirmation.
We carefully pack all items to maintain quality, freshness, and hygiene during transit.
5. Handling Frozen & Perishable Items
- All frozen products are vacuum-packed and shipped under controlled temperatures.
- Please ensure someone is available to receive the order immediately upon delivery.
- We are not responsible for thawed items if Instant/Express delivery is not used.
6. Shipping Fees
Shipping fees vary based on location, product weight, and selected delivery method. Fees will be calculated at checkout.
7. Tracking Your Order
Once your order is shipped, you will receive a tracking number and status updates for your convenience.