By using the Beef Heroes website or purchasing products from our store, you agree to the following terms and conditions:
1. Product Information
- All products are described as accurately as possible.
- Freshness, weight, size, and appearance may vary due to natural differences in produce and meat cuts.
- Frozen and perishable products are sold in their frozen state; thawed items may affect weight and appearance.
2. Ordering
- Orders can be placed through our website or authorized online platforms.
- All orders are subject to availability. We reserve the right to cancel any order if products are unavailable.
3. Pricing and Payment
- Prices are listed in [Insert Currency] and include applicable taxes unless stated otherwise.
- Payment must be completed at the time of purchase to process your order.
4. Shipping and Delivery
- We recommend Instant or Express delivery for perishable and frozen items.
- Choosing Same-Day delivery means you accept the risk of thawing or delayed delivery.
- Delivery times may vary depending on location and shipping method.
5. Returns and Complaints
- Complaints or returns must be submitted within 24 hours of receiving the product with an unboxing video or photo evidence.
- Thawed products due to delayed shipping or mishandling by the customer are not eligible for complaints.
6. Limitation of Liability
- Beef Heroes is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
7. Intellectual Property
- All content, images, and branding on our website and online stores are the property of Beef Heroes and may not be used without permission.
8. Changes to Terms
- We reserve the right to update or modify these terms at any time. Any changes will be effective immediately upon posting.